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Right of withdrawal

If you are a consumer, you can withdraw from the purchase contract within 30 days of delivery by sending an email to info@gioielleriagagliardi.it: if you want, you can use this module.
If you prefer, you can communicate your decision to withdraw also by registered letter addressed to BRU-MI S.r.l. Gagliardi Jewelery, Via Ruggero Boscovich 61, 20124 Milan.


We remind you that you cannot exercise the withdrawal:

  • if the products you have purchased have been personalized or have been made to measure for you. The goods excluded from the right of withdrawal include products on which a personalization has been engraved, imprinted or in any other form affixed, such as, by way of example, the engraving of a name or initials, a writing or a date ;
  • for sealed products which cannot be returned for hygienic reasons and which have been opened after delivery (for example, piercings and the like).


The return is free if you send the purchased product back to us via our courier, using the pre-printed and prepaid label you find in the package.

If this label is missing or you have lost it, you can request a new one by sending us an email to info@gioielleriagagliardi.it.

Contact us to arrange the pickup. 


For more information, please consult ours General conditions of Sale.